Revenue Optimization
Pricing oversight, calendar strategy, listing improvements, and performance review designed to strengthen gross booking revenue.
Explore services
Short-term rental management in Medellín
Own the property. Skip the day-to-day.
Medellín Living operates quality short-term rental apartments for foreign and absentee owners - from pricing and guest communication to turnovers, maintenance coordination, and clear owner reporting.
Focused on quality 1-3 bedroom apartments in El Poblado and Laureles.
English-first ownershipBilingual local operations
Clear owner reportingPerformance without the guesswork
Foreign-owner friendlyProfessional English communication
Local Medellín operationsPhysical coordination on the ground
Revenue focusedPricing and listing optimization
Transparent structure20% management fee, clearly defined
Local presence matters.Guest issues, turnovers, inspections, and vendor coordination need someone competent on the ground.
Built for remote ownership
Owning in Medellín should not mean managing from another country.
The property may be in Colombia, but the operational burden does not have to live in your inbox.
01
Guests need fast answers.
We coordinate routine communication, arrival details, reservation questions, and issue escalation.
02
Properties need physical oversight.
Turnovers, inspections, maintenance, supplies, and vendor access are handled locally.
03
Owners need visibility.
Clear communication and performance reporting replace scattered messages and guesswork.
Full-service management
We operate the stay from booking to turnover.
The goal is a professional guest experience and a hands-off owner experience - without hiding what is happening at the property.
Guest Communication
Reservation support, check-in instructions, routine questions, review workflows, and issue coordination across the guest journey.
Explore servicesCleaning & Turnovers
Cleaner scheduling, backup coordination, turnover oversight, quality controls, and readiness for the next arrival.
Explore servicesMaintenance Coordination
Vendor scheduling, owner approvals where required, access coordination, follow-up, and emergency issue escalation.
Explore servicesProperty Oversight
Inspections, supply monitoring, presentation standards, smart access coordination, and practical local eyes on the asset.
Explore servicesOwner Reporting
Organized updates and performance visibility so owners understand bookings, operations, expenses, and next actions.
Explore servicesSimple operating model
From property review to ongoing management.
We qualify the property, define responsibilities, build the operating setup, and manage the recurring workflow.
Review the property
We evaluate location, building fit, condition, setup, and short-term rental potential.
Define the plan
Scope, fee structure, owner responsibilities, access, and launch needs are documented.
Prepare operations
Listings, pricing, messaging, cleaner workflows, supplies, and vendor access are organized.
Manage and improve
We run the day-to-day, report back to the owner, and refine performance over time.
Professional systems
One operating picture, not a mess of disconnected messages.
The business is designed around centralized calendars, automated workflows, task coordination, dynamic pricing, and organized owner reporting.
- Centralized reservations and calendars
Keep channel activity and availability coordinated. - Structured operational tasks
Turnovers, inspections, and maintenance do not live only in chat threads. - Owner-level visibility
Performance information and operational updates are presented clearly.
Better stays. Better returns.
Guest experience and owner performance are connected.
Clean, responsive, accurate stays protect reviews. Strong presentation, disciplined pricing, and reliable operations support the property's earning potential.
Better Stays.
Easy arrivals, clean apartments, accurate expectations, responsive communication, reliable Wi-Fi, and fast issue resolution.
Better Returns.
Professional presentation, calendar discipline, pricing oversight, review management, and transparent operating decisions.
Focused portfolio
Quality properties in the right buildings and neighborhoods.
We are not trying to accumulate every possible unit. The initial focus is on well-presented 1-3 bedroom apartments with realistic owner expectations and a building setup suitable for short-term rental activity.
Straightforward management fee
A clear operating structure.
20%
Current standard management fee on gross accommodation revenue, subject to the final written management agreement.
Calculated on gross accommodation revenue
The fee is not calculated as a percentage of the owner's net profit.
Property expenses remain with the property
Utilities, HOA, taxes, insurance, cleaning, supplies, repairs, and replacement costs remain owner-paid.
Coordination charges are disclosed
Any applicable procurement or vendor-coordination charges are documented clearly in the written agreement.
Common owner questions
Clarity before onboarding.
Management works best when the fee, expense responsibilities, property standards, and operating process are understood from the start.
What exactly does the 20% management fee cover?
The management scope is designed to cover listing and reservation oversight, guest communication, pricing oversight, cleaner and maintenance coordination, review workflows, and owner communication/reporting. The final scope is documented in the management agreement for the specific property.
Who pays for cleaning, maintenance, utilities, and supplies?
Those are property-level operating expenses and remain the owner's responsibility. Cleaning may be charged to the guest and/or owner depending on the booking structure, while Medellín Living coordinates the operational workflow.
Do you guarantee occupancy or rental income?
No. We work to improve presentation, pricing, operations, guest experience, and performance visibility, but no responsible manager can guarantee occupancy, revenue, or investment returns.
Can owners still use their apartment?
Yes. Personal-use dates can be blocked in the calendar according to the process established during onboarding, while respecting existing reservations and any agreed operational requirements.
Start with the property
Is your Medellín apartment a strong fit?
Tell us where it is, how it is currently operating, and what you need help with. We will review the basics and outline the next step.