A clear sequence reduces surprises. We evaluate the fit, define the agreement, prepare the property and operating systems, launch, and then manage the day-to-day with ongoing owner visibility.
The exact timeline depends on property readiness, documentation, access, photography, furnishing, and listing status.
We collect the basic property information and review neighborhood, building suitability, bedroom count, condition, existing listing, access, and owner goals. Properties that are not operationally or legally suitable should not be forced into the portfolio.
Outcome: initial fit assessmentWe define the management scope, 20% fee structure, owner-paid expenses, authorization limits, coordination or procurement charges, personal-use process, payment flow, reporting, and termination terms.
Outcome: documented responsibilitiesAccess, inventory, condition, supplies, internet, locks, vendors, cleaner workflows, emergency contacts, photography, listing content, and operational standards are prepared. Existing listings are evaluated rather than blindly replaced.
Outcome: launch-ready operationsListings and calendars are connected to the operating system, rates and stay rules are established, guest messaging is configured, and the property begins accepting or continuing reservations under the agreed strategy.
Outcome: coordinated booking flowWe manage guest communication, turnovers, tasks, maintenance coordination, supplies, inspections, reviews, pricing oversight, owner updates, and recurring performance review. Operating problems become inputs for improvement.
Outcome: professional recurring operationGood management starts with accurate information and the authority to execute the agreed scope.
The operating relationship should be structured so Medellín Living can execute routine work while owners retain control of the underlying asset and defined major decisions.
We need the apartment basics before discussing onboarding. The review form captures the information required for a practical first conversation.
